Also, the number of flatscreen TVs showing sports is great (even if it is NBA D-League) but it provides a number of clocks throughout your casino as well. You have a ton of windows, which would provide wonderful views during the day, but would also remind me how long I've been inside gambling. This flies in the face of traditional casino wisdom.
You also provided me high class food, like a bagel dog and free water, which was nice.
But the biggest mistake you made was letting me gamble. Because you thought you were going to take my money, but according to this video poker screen, I walked out a winner. Don't worry about how much I won. Just be satisfied that I won.
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